General Terms and Conditions

1. These terms (hereinafter referred to as the “Terms”) constitute an integral part of the short-term apartment rental service agreement (hereinafter referred to as the “Agreement”), which is concluded between the Tenant and the Landlord based on the reservation made by the Tenant through the websites www.mariosirjura.lt or www.hospitable.com (hereinafter referred to as the “Website”), by telephone, email, or other communication channels.
2. Definitions:

• Reservation – a short-term rental service provided through www.mariosirjura.lt or www.hospitable.com, managed and administered by MB ELTUVA, registered address Girios str. 114A, LT-47252 Kaunas, contact email address [email protected], phone number +37064985903, providing and administering short-term apartment rentals under these Terms.

• Landlord – MB ELTUVA, registered address Girios str. 114A, LT-47252 Kaunas, contact email address [email protected], phone number +37064985903.

• Tenant – an individual or legal entity renting accommodation or purchasing other Landlord services through the websites www.mariosirjura.lt or www.hospitable.com. Only adults and legal entities acting through authorized representatives may be Tenants.

• Reservation Confirmation – confirmation received from the Website regarding the Tenant’s submitted reservation.

• Arrival – the process when the Tenant arrives at the accommodation and the rental period begins.

• Departure – the process when the Tenant leaves the accommodation.

3. The Agreement is considered concluded when the Tenant submits a reservation, selects a payment method, provides necessary data, and receives the Landlord’s reservation confirmation. The Agreement is valid until the end of the rental period or its termination according to the conditions set forth in these Terms or applicable laws.
4. The Terms are a binding document that establishes the rights and obligations of the Tenant and the Landlord related to reservations, payments, arrival, departure, and other aspects of accommodation rental on the Website.
5. The Landlord has the right to change or supplement the Terms at any time. Registered Tenants will be informed of any changes and will need to confirm the new Terms in order to continue using the services. Changes to the Terms become effective only after a reservation has been made.
6. These Terms come into effect from the date of their publication and replace all previous rule documents related to reservations on the Website.
7. Reservations are only accepted at the locations specified on the Website.
8. By submitting a reservation, the Tenant confirms that they have read, understood, and agree to the Terms.
9. All notifications to the Tenant are sent to the email address provided by the Tenant during registration or reservation on the Website. The Tenant must use the contacts provided on the Website to communicate with the Landlord.
10. The Landlord has the right to restrict or terminate the Tenant’s access to the Website services if the Tenant violates the Terms or attempts to harm the stability and security of the Website.
11. In case of force majeure, the Landlord may temporarily suspend the execution of the Agreement until the circumstances end, informing the Tenant accordingly. If the performance of the Agreement is no longer relevant to the Tenant, they may terminate the Agreement by notifying the Landlord.
12. The Landlord may temporarily suspend or terminate the operation of the Website, informing the public on the Website. Prior to suspending or terminating operations, already made reservations will be fulfilled according to the Terms.

Tenant Registration and Data Protection

13. The Tenant may use the Website and submit reservations by providing their email, mobile phone number, and other details. Additional information may be required, such as name, surname, contact details, payment card information.
14. The Tenant is responsible for the accuracy and completeness of the provided information. In case of any changes, the Tenant must promptly update them. The Landlord is not responsible for inaccurate or outdated information that could cause harm.
15. Notifications about Reservations, provision of purchased services, and account registration will be sent regardless of the Tenant’s settings or choices.
16. The Landlord has the right to collect and manage the Tenant’s data for reservation, data processing, and analysis purposes. Information may be used for marketing purposes with the Tenant’s consent or in accordance with the conditions set by the laws of the Republic of Lithuania. The Landlord’s data protection policy is established according to the privacy policy below.

Tenant Rights

17. The Tenant is granted the right to rent apartments under these Terms and applicable sales conditions during the reservation.
18. The Tenant is granted the right to cancel the Agreement as provided in the apartment conditions, which can be found below.
19. The Tenant is obligated to inform the Landlord of the cancellation by submitting a properly filled out cancellation form or a clear statement using the specified contacts.
20. The Tenant must vacate the apartments by the agreed time. The Tenant is responsible for any damage or losses incurred during the rental period.
21. Refunds for canceled reservations will be made within 14 days of the cancellation notice if the Tenant was not responsible for any damage to the apartments and if the conditions for canceling reservations, which can be found below, are met.

Tenant Obligations

22. The Tenant must comply with these Instructions and the laws of the Republic of Lithuania when using the online platform and rented accommodations.
23. The Tenant must prepay the specified amount for the rental period and any additional services ordered, as specified in the payment procedure provided below.
24. The Tenant must regularly update their registration details when some of them change.
25. The Tenant must not disclose their account or Reservation details to third parties under any circumstances.
26. If the Tenant fails to comply with these Instructions, the Landlord has the right to terminate the agreement and demand that the Tenant immediately vacate the rented accommodations.

Reservation Process

27. A reservation is considered successful when the Tenant receives a notification about the completed reservation.
28. The Tenant must adhere to the agreed arrival and departure times. If the Tenant arrives earlier, they will not have access to the accommodations.
29. If, due to unforeseen circumstances, the apartments become inaccessible, the Landlord will offer a similar or better alternative. If the Tenant does not like the alternative, they can cancel the Reservation and receive a full refund.
30. The Tenant must inspect the apartment upon arrival and immediately report any issues that arise.

Prices, Payment Methods, and Terms

31. Prices are indicated in euros (EUR) and include all applicable taxes and fees. Price information is provided during the Reservation.
32. Before the arrival date, the Tenant must pay for the Reservation and any additional services ordered using the payment methods specified on the Website.

Final Provisions

33. These Terms are governed by the laws of the Republic of Lithuania.
34. Damages, according to the laws of the Republic of Lithuania and established grounds, are compensated by the guilty party.
35. All disputes arising from these Terms will be resolved through negotiations. In case of failure to reach an agreement, disputes will be resolved in accordance with the laws of the Republic of Lithuania.
36. Tenants can resolve disputes with the Landlord by contacting the State Consumer Rights Protection Authority (Vilnius, Vilniaus str. 25, email: [email protected], phone: 852626751, website: www.vvtat.lt) or the European Commission’s Online Dispute Resolution platform (http://ec.europa.eu/odr).

These Terms were last updated on June 1, 2024.

Terms and Conditions (Water taxi)

Here’s the English translation, maintaining the style and structure of the original:

1. These terms and conditions (hereinafter – Terms) are an integral part of the water taxi service agreement (hereinafter – Agreement), which is concluded between the Client and the Operator based on the reservation submitted through the Operator’s website www.mariosirjura.lt (hereinafter – Website), by phone, email, or other communication channels.
2. Definitions:

• Reservation – a water taxi service provided through www.mariosirjura.lt, managed and administered by MB ELTUVA, registered at Girios g. 114A, LT-47252 Kaunas, contact email address [email protected], tel. no. +37064985903, providing and administering the water taxi service according to these Terms.
• Operator – MB ELTUVA, registered at Girios g. 114A, LT-47252 Kaunas, contact email address [email protected], tel. no. +37064985903.
• Client – an individual or legal entity using the water taxi service ordered through www.mariosirjura.lt or other communication channels. Only adults and legal entities acting through authorized representatives can be Clients.
• Reservation confirmation – confirmation received from the Website regarding the Tenant’s submitted reservation.

3. The Agreement is considered concluded when the Client submits a reservation, selects a payment method, provides the necessary data, and receives the Operator’s reservation confirmation. The Agreement is valid until the end of the service or its termination according to the conditions set out in these Terms or applicable legal acts.
4. The Terms are a mandatory document that establishes the rights and obligations of the Client and the Operator related to reservations, payments, and other aspects of the water taxi service on the Website.
5. The Lessor has the right to change or supplement the Terms at any time. A registered Client will be informed about any changes and will have to confirm the new Terms to continue using the services. Changes to the Terms become effective only after a reservation is made.
6. These Terms come into effect from the date of their publication and replace all previous rule documents related to reservations on the Website.
7. Reservations are accepted only at the locations specified on the Website.
8. By submitting a reservation, the Client confirms that they have read, understood, and agree to the Terms.
9. All notifications to the Client are sent to the email address provided by the Client when reserving the service through the Website or other means. The Client must use the contacts indicated on the Website to contact the Operator.
10. The Operator has the right to restrict or terminate the Client’s access to the Website services if the latter violates the Terms or attempts to harm the stability and security of the Website.
11. In case of force majeure, the Operator may temporarily suspend the execution of the Agreement until the end of the circumstances, informing the Client about it. If the Client is no longer interested in the execution of the Agreement, they can cancel the Agreement by notifying the Operator.
12. The Operator may temporarily suspend or terminate the Website’s operation, informing about it publicly on the Website. Before suspending or terminating operations, reservations already made will be carried out according to the Terms.

Client registration and data protection

13. The Client can use the Website and submit reservations by entering their email and other data. Additional information may be required, e.g., name, surname, contact details, payment card details.
14. The Client is responsible for the accuracy and completeness of the provided information. If data changes, the Client must update it immediately. The Operator is not responsible for inaccurate or outdated information that could cause damage.
15. Ignored notifications about Reservations, provision of purchased services, and account registration will be sent regardless of the Client’s settings or choices.
16. The Operator has the right to collect and manage the data provided by the Client for reservation, data processing, and analysis purposes. Information may be used for marketing purposes with the Client’s consent or in accordance with the conditions set by the laws and other legal acts of the Republic of Lithuania. The Operator’s data protection policy is established according to the privacy policy, which is set out in the “Privacy Policy” section.

Client rights

17. The Client is granted the rights to use the water taxi service according to these Terms and applicable sales conditions at the time of reservation.
18. The Client is granted the right to cancel the Agreement as provided in the conditions that can be found below.
19. The Client is obliged to notify the Operator about the cancellation by submitting a properly completed cancellation form or a clear statement using the provided contacts.
20. Refunds for canceled reservations are not possible.

Client obligations

21. The Client must comply with these Instructions and the legal acts of the Republic of Lithuania when using the online platform and water taxi.
22. The Client must pay the specified amount for the service in advance as provided by the payment procedure below.
23. The Client must continuously update their registration data when any of it changes.
24. The Client must not transfer their account or Reservation data to third parties under any circumstances.
25. If the Client does not comply with these Instructions, the Operator has the right to terminate the agreement and not provide the service.

Reservation process

26. The reservation is considered complete when the Client receives an email about the completed reservation.
27. The Client must adhere to the set water taxi schedule. If late, the service will not be provided at another time.
28. If the service becomes unavailable due to unforeseen reasons, the Operator will offer a similar or better alternative. If the Client does not like the alternative, they can cancel the Reservation and receive a full refund.

Prices, payment procedure, and terms

29. Prices are indicated in euros (EUR) and include all applicable taxes and fees. Price presentation is mandatory at the time of Reservation.
30. Before using the water taxi service, the Client must pay for the Reservation using the payment methods specified on the Website.

Final provisions

31. These Terms are governed by the legal acts of the Republic of Lithuania.
32. Damage, according to the laws of the Republic of Lithuania and established grounds, is compensated by the guilty party.
33. All disputes arising from these Terms will be resolved through negotiations. If an agreement cannot be reached, disputes will be resolved according to the law of the Republic of Lithuania.
34. Clients can resolve disputes with the Operator by contacting the State Consumer Rights Protection Authority (Vilnius, Vilniaus g. 25, email [email protected], tel. 852626751, website www.vvtat.lt) or the European Commission’s Online Consumer Dispute Resolution Platform (http://ec.europa.eu/odr).

These Terms were last updated on 01-07-2024.